Employment Opportunities

Position Overview

The Director of Outpatient Services is a key member of both the multidisciplinary and leadership teams. They are responsible for the oversight and management of the daily outpatient program operations, achieving the mission by delivering high-quality patient care and performance metrics, and supporting the overall clinical and administrative goals. The Director of Outpatient Services will also play a critical role in fostering a positive and collaborative work environment while supporting the professional development of their team.

Specific Responsibilities

• Critical to understand, fully believe in, and be responsible for conducting MBHC’s mission and vision.
• Supervise, manage, and mentor their team in accordance to policy and identified need for professional development. This includes but is not limited to: supervision, regular performance evaluations, goal setting, constructive feedback, corrective action, performance improvement planning, and individualized support.
• Coordinate daily staffing schedules and ensure adequate staffing levels in all outpatient departments.
• Conduct staffing decisions, recruitment, and retention strategies.
• Lead outpatient programming in implementation and adherence of all accreditor, licensure, payor, or internal policies, procedures, and protocols.
• Responsible for the implementation, oversight, execution, and management of all outpatient operations and treatment to ensure safe practices in accordance with policy, procedure, and best practices.
• Develop and maintain relationships with community organizations, agencies, and educational institutions.
• In collaboration with MBHC leadership, manage the program budget including but not limited to: supplies, staffing, and equipment costs.
• Manage and oversee the program-specific contracts to ensure services are delivered efficiently, cost effectively, and in compliance with regulatory requirements.
• Ensure the program’s documentation compliance including but not limited to: incident reports, patient safety checks, and medical record documentation.
• Work with the leadership team to review, create, and implement strategic initiatives to improve patient care, safety, quality assurance, compliance, and operational efficiency.
• Keep abreast of emerging models in health care delivery to strategically develop and grow outpatient services.
• In collaboration with MBHC leadership, develop clinical programming and curriculum to meet the needs of the patient population served.
• Ensure oversight of the full revenue cycle management process, including patient registration accuracy, insurance verification, charge capture, claim submission, payment posting, denial management, and accounts receivable follow-up.
• Promote a culture of safety and continuous improvement by leading initiatives to improve the workplace.
• Provide ongoing needed or required training and education to staff.
• Develop the program staff by identifying and nurturing future leaders.
• Participate in direct patient care, as needed.
• Complete required competencies and meet individualized performance goals, as assigned.
• Ensure identified facility, program, or department metrics and key performance indicators are achieved.
• Collaborate with other departments and leaders from other disciplines.
• Participate in on-call support, as assigned.
• Maintain applicable license and any required training or certifications in good standing.
• All other duties as assigned.

Education and Experience

• Master’s degree in one of the following disciplines or a closely related field: clinical psychology, education-counseling, medicine, psychology, rehabilitative counseling, social work, and who has a minimum of one year of supervised substance use disorder counseling experience.
• Active Michigan LMSW, LLP, LPC, LMFT, or APN with ability to provide licensure supervision required.
• A minimum of 5 years of experience in behavioral healthcare including experience in substance use treatment and a minimum of 2 years of experience in a leadership role required.
• Behavior management de-escalation certification and CPR/Basic Life Support certification or the ability to obtain certification required.
• Experience working with child and adolescent populations preferred.
• Knowledge of insurance processes across multiple payor types including private carriers, commercial group plans, and public programs.
• Exceptional analytical and problem-solving skills, verbal and written communication skills, and organizational skills with the ability to prioritize workload and meet deadlines.
• Proven ability to handle multiple projects under pressure.
• Understanding of diverse cultures and gender specific issues and the ability to incorporate needs of gender and culturally diverse groups into the organization.
• Exhibits excellent customer relation skills as evidenced by supportive and constructive communication with all contacts including coworkers, patients, residents, visitors, families and referral sources.

Competencies

Customer Service:
Demonstrates concern for meeting internal and external customers’ needs in a manner that provides satisfaction for the customer within the resources that can be made available.

Impact and Influence:
Works effectively with and through others including those whom there is no formal authority over.

Project Management:
Coordinates the diverse components of the project by balancing scope, time, cost, and quality.

Communication:
Communicates well both verbally and in writing, creates accurate and punctual reports, delivers presentations, shares information and ideas with others, and has good listening skills.

Problem Solving:
Identifies problems, involves others in seeking solutions, conducts appropriate analyses, searches for best solutions; responds quickly to new challenges.

Work Environment:
May work in a variety of environments including professional offices, clinics, hospitals, or out-patient facilities. They spend much of their time on their feet, actively working with patients.

Physical Demands:
While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands to finger, handle or feel objects, tools or controls, as well as lift, restraint, or move patients when necessary. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move objects up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision and the ability to adjust focus. The employee must also have the ability to handle stressful situations, including emergency and crisis management.

Travel:
Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.

Position Overview

The Director of Nursing is a key member of both the multidisciplinary and leadership teams. They are responsible for the oversight and management of the daily nursing operations, achieving the mission by delivering high-quality patient care, and supporting the overall clinical and administrative goals. The DON will also play a critical role in fostering a positive and collaborative work environment while supporting the professional development of the nursing team.

Specific Responsibilities

• Critical to understand, fully believe in, and be responsible for conducting MBHC’s mission and vision.
• Responsible for the 24-hour management of the Nursing Department and assuring that the daily tasks of the Nursing Department are completed to the standards of MBHC.
• Supervise, manage, and mentor the clinical team in accordance to policy and identified need for professional development. This includes but is not limited to: supervision, regular performance evaluations, goal setting, constructive feedback, corrective action, performance improvement planning, and individualized support.
• Coordinate daily nursing schedules and ensure adequate staffing levels in all departments with responsibility of providing coverage.
• Conduct nursing-related staffing decisions, recruitment, and retention strategies.
• Lead the nursing department in implementation and adherence of all accreditor, licensure, or internal policies, procedures, and protocols.
• Oversee the assessment, administration of medications, treatments, and therapies, ensuring safe practices in accordance with policy, procedure, and best practices.
• In collaboration with MBHC leadership, manage the nursing department’s budget including but not limited to: supplies, staffing, and equipment costs.
• Manage and oversee the facility’s pharmacy and laboratory contracts to ensure services are delivered efficiently, cost effectively, and in compliance with regulatory requirements.
• Ensure the nursing team’s documentation compliance including but not limited to: incident reports, medication administration, vital signs, assessment, and general patient care.
• Work with the leadership team to review, create, and implement strategic initiatives to improve patient care, safety, quality assurance, compliance, and operational efficiency.
• Keep abreast of emerging models in health care delivery within the field of behavioral health services.
• Promote a culture of safety and continuous improvement by leading initiatives to improve the workplace including but not limited to: safety, risk, and infection control.
• Provide ongoing needed or required training and education to staff including but not limited to: orientation, behavioral health nursing practices, medication administration, and patient care.
• Develop the nursing team by identifying and nurturing future leaders within the department.
• Create and oversee the supervision of nursing students.
• Participate in direct patient care, as needed and/or when coverage is required.
• Complete required competencies and meet individualized performance goals, as assigned.
• Ensure identified facility, program, or department metrics and key performance indicators are achieved.
• Collaborate with other departments and leaders from other disciplines.
• Participate in on-call support, as assigned.
• Maintain a nursing license and any required training or certifications in good standing.
• All other duties as assigned.

Education and Experience

• BSN (Bachelor of Science in Nursing) required; MSN (Master of Science in Nursing) preferred.
• A minimum of 5 years of experience in nursing as RN with a minimum of 1 year of experience in a nursing leadership role, and a minimum of 1 year experience in a behavioral healthcare and/or substance use treatment setting required.
• Behavior management de-escalation training and CPR/Basic Life Support certification or the ability to obtain each certification required.
• Experience working with child, adolescent, and adult populations preferred.
• Exceptional analytical and problem-solving skills, verbal and written communication skills, and organizational skills with the ability to prioritize workload and meet deadlines.
• Competency and experience using electronic medical records.
• Proven ability to handle multiple projects under pressure.
• Understanding of diverse cultures and gender specific issues and the ability to incorporate needs of gender and culturally diverse groups into the organization.
• Exhibits excellent customer relation skills as evidenced by supportive and constructive communication with all contacts including coworkers, patients, residents, visitors, families and referral sources.

Competencies

Job Knowledge:
Understands duties and responsibilities, has necessary job knowledge, has necessary technical skills, understands company mission/values, keeps job knowledge current, is in command of critical issues.

Customer Service:
Demonstrates concern for meeting internal and external customers’ needs in a manner that provides satisfaction for the customer within the resources that can be made available.

Impact and Influence:
Works effectively with and through others including those whom there is no formal authority over.

Project Management:
Coordinates the diverse components of the project by balancing scope, time, cost, and quality.

Communication:
Communicates well both verbally and in writing, creates accurate and punctual reports, delivers presentations, shares information and ideas with others, and has good listening skills.

Problem Solving:
Identifies problems, involves others in seeking solutions, conducts appropriate analyses, searches for best solutions; responds quickly to new challenges.

Work Environment:
May work in a variety of environments including professional offices, clinics, hospitals, or out-patient facilities. They spend much of their time on their feet, actively working with patients.

Physical Demands:
While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands to finger, handle or feel objects, tools or controls, as well as lift, restraint, or move patients when necessary. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move objects up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision and the ability to adjust focus. The employee must also have the ability to handle stressful situations, including emergency and crisis management.

Travel:
Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.

Position Overview

The Behavioral Health Director is a key member of both the multidisciplinary and leadership teams. They are responsible for the oversight and management of the daily program operations, achieving the mission by delivering high-quality patient care and performance metrics, and supporting the overall clinical and administrative goals. The Behavioral Health Director will also play a critical role in fostering a positive and collaborative work environment while supporting the professional development of their team.

Specific Responsibilities

• Critical to understand, fully believe in, and be responsible for conducting MBHC’s mission and vision.
• Supervise, manage, and mentor their team in accordance to policy and identified need for professional development. This includes but is not limited to: supervision, regular performance evaluations, goal setting, constructive feedback, corrective action, performance improvement planning, and individualized support.
• Coordinate daily staffing schedules and ensure adequate staffing levels in all departments.
• Conduct staffing decisions, recruitment, and retention strategies.
• Lead the program in implementation and adherence of all accreditor, licensure, or internal policies, procedures, and protocols.
• Responsible for the implementation, oversight, execution, and management of all 24-hour operations and treatment to ensure safe practices in accordance with policy, procedure, and best practices.
• In collaboration with MBHC leadership, manage the program budget including but not limited to: supplies, staffing, and equipment costs.
• Manage and oversee the program-specific contracts to ensure services are delivered efficiently, cost effectively, and in compliance with regulatory requirements.
• Ensure the program’s documentation compliance including but not limited to: incident reports, patient safety checks, and medical record documentation.
• Work with the leadership team to review, create, and implement strategic initiatives to improve patient care, safety, quality assurance, compliance, and operational efficiency.
• Keep abreast of emerging models in health care delivery within the field of behavioral health services.
• In collaboration with MBHC leadership, develop clinical programming and curriculum to meet the needs of the patient population served.
• Promote a culture of safety and continuous improvement by leading initiatives to improve the workplace.
• Provide ongoing needed or required training and education to staff.
• Develop the program staff by identifying and nurturing future leaders.
• Participate in direct patient care, as needed.
• Complete required competencies and meet individualized performance goals, as assigned.
• Ensure identified facility, program, or department metrics and key performance indicators are achieved.
• Collaborate with other departments and leaders from other disciplines.
• Participate in on-call support, as assigned.
• Maintain applicable license and any required training or certifications in good standing.
• All other duties as assigned.

Education and Experience

• Master’s degree in one of the following disciplines or a closely related field: clinical psychology, education-counseling, medicine, psychology, rehabilitative counseling, social work, and who has a minimum of one year of supervised substance use disorder counseling experience.
• Active Michigan LMSW, LLP, LPC, LMFT, or APN with ability to provide licensure supervision required.
• A minimum of 5 years of experience in behavioral healthcare and a minimum of 2 years of experience in a leadership role required. A minimum of 1 year of experience in substance use treatment is preferred.
• Behavior management de-escalation certification and CPR/Basic Life Support certification or the ability to obtain certification required.
• Experience working with child and adolescent populations preferred.
• Knowledge of insurance processes across multiple payor types including private carriers, commercial group plans, and public programs.
• Experience in residential treatment licensing and accreditation in Michigan. Examples of residential treatment could include Psychiatric Residential Treatment Facilities (PRTF) and Mental Health Behavioral Stabilization (MHBS).
• Exceptional analytical and problem-solving skills, verbal and written communication skills, and organizational skills with the ability to prioritize workload and meet deadlines.
• Proven ability to handle multiple projects under pressure.
• Understanding of diverse cultures and gender specific issues and the ability to incorporate needs of gender and culturally diverse groups into the organization.
• Exhibits excellent customer relation skills as evidenced by supportive and constructive communication with all contacts including coworkers, patients, residents, visitors, families and referral sources.
• Knowledge of case management for dual diagnosis patients.

Competencies

Customer Service:
Demonstrates concern for meeting internal and external customers’ needs in a manner that provides satisfaction for the customer within the resources that can be made available.

Impact and Influence:
Works effectively with and through others including those whom there is no formal authority over.

Project Management:
Coordinates the diverse components of the project by balancing scope, time, cost, and quality.

Communication:
Communicates well both verbally and in writing, creates accurate and punctual reports, delivers presentations, shares information and ideas with others, and has good listening skills.

Problem Solving:
Identifies problems, involves others in seeking solutions, conducts appropriate analyses, searches for best solutions; responds quickly to new challenges.

Work Environment:
May work in a variety of environments including professional offices, clinics, hospitals, or out-patient facilities. They spend much of their time on their feet, actively working with patients.

Physical Demands:
While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands to finger, handle or feel objects, tools or controls, as well as lift, restraint, or move patients when necessary. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move objects up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision and the ability to adjust focus. The employee must also have the ability to handle stressful situations, including emergency and crisis management.

Travel:
Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.

Position Overview

The Director of Operations is a key member of the MBHC team. They are responsible for the oversight and operations of core shared functions. This includes but is not limited to: finance (accounts payable/receivable), information technology, facility and supply management, and human resource functions with their associated digital platforms, as well as assisting with various administrative tasks. The Director of Operations will also play a critical role in fostering a positive and collaborative work environment.

Specific Responsibilities

• Critical to understand, fully believe in, and be responsible for conducting MBHC’s mission and vision.
• Manage the full-cycle recruitment process for the MBHC facility ensuring that all practices are aligned with legal and ethical standards, and meet compliance standards. The process includes but is not limited to: job postings, screening candidates, onboarding requirements, and orientation.
• Develop and maintain relationships with community organizations, recruiting agencies, and educational institutions to attract top talent for employment and internship opportunities.
• Ensure all program facility and supply needs are met.
• Provide guidance and support to leaders regarding employee relations, performance management, and corrective actions to maintain a positive and successful work environment.
• Lead and/or aid members of leadership in internal investigations regarding employee conduct.
• Collaborate with leaders to develop and implement employee retention strategies that include but are not limited to: employee development opportunities, satisfaction surveys and recognition programs.
• In collaboration with MBHC leadership, manage the human resource budget including but not limited to: supplies, staffing, and equipment costs.
• Manage accounts payable and receivable functions, ensuring timely payments and collections.
• Reconcile accounts, monitor cash flow, and assist with budgeting and forecasting.
• Coordinate with external accountants for audits and tax filings.
• Improve financial processes and systems for accuracy and efficiency.
• Ensure timely and accurate processing of payroll.
• Complete day-to-day HR operations including but not limited to: generating compliance reports from HRIS, coordinating leave requests, and submitting required reporting.
• Manage and oversee the human resource information system, AP/AR platform, and related contracts. This includes but is not limited to: contracts involving the HRIS solution, employee benefits, and recruitment platforms to ensure services are delivered efficiently, cost effectively, and in compliance with regulatory requirements.
• Ensure compliance within the HRIS system including but not limited to: employee data/files, employee training compliance, recruitment postings, and compliance or metric-related reporting.
• Lead the human resource department in implementation and adherence of all accreditor, licensure, or internal policies, procedures, and protocols applicable to employee files.
• Provide continuous monitoring of all required employee training, licenses, credentialing and/or certifications required by payors, accreditors, licensure, and policy to ensure compliance and good standing.
• Supervise, manage, and mentor their assigned team in accordance to policy and identified need for professional development. This includes but is not limited to: supervision, regular performance evaluations, goal setting, constructive feedback, corrective action, performance improvement planning, and individualized support.
• Aid in monitoring supervision documentation compliance for all departments.
• Supervise IT infrastructure, hardware/software procurement, and system security.
• Implement any digital tools or devices assigned to roles or units while monitoring any IT-related inventory.
• Work with the leadership team to review, create, and implement strategic initiatives to improve staff satisfaction, safety, quality assurance, compliance, and operational efficiency.
• Aid in developing and implementing policies and procedures regarding employee-related practices, health and safety, and workplace conduct.
• Understand and remain informed of all current federal, state, accreditor, payor, and local laws and regulations.
• Provide ongoing needed or required training and education to staff, as assigned.
• Complete required competencies and meet individualized performance goals, as assigned.
• Ensure identified facility or department metrics and key performance indicators are achieved.
• All other duties as assigned.

Education and Experience

• Bachelor’s degree in Human Resources, Business Administration, Psychology, or related field preferred.
• A minimum of 5 years of experience spanning across human resources, finance, IT and general administrative/operational work is required.
• A minimum of 5 years of experience in behavioral healthcare and a minimum of 2 years of experience in a leadership role required.
• SHRM-CP or PHR certification preferred.
• Strong knowledge of applicable employment laws, regulations, and best practices.
• Exceptional analytical and problem-solving skills, verbal and written communication skills, and organizational skills with the ability to prioritize workload and meet deadlines.
• Competency and experience using HRIS systems, payroll software, accounting software (QuickBooks), and common IT tools.
• Excellent interpersonal and conflict resolution skills with ability to work effectively in a time environment across all departments.
• Understanding of diverse cultures and gender specific issues and the ability to incorporate needs of gender and culturally diverse groups into the organization.
• Exhibits excellent customer relation skills as evidenced by supportive and constructive communication with all contacts including coworkers, patients, residents, visitors, families and referral sources.

Competencies

Customer Service:
Demonstrates concern for meeting internal and external customers’ needs in a manner that provides satisfaction for the customer within the resources that can be made available.

Impact and Influence:
Works effectively with and through others including those whom there is no formal authority over.

Project Management:
Coordinates the diverse components of the project by balancing scope, time, cost, and quality.

Communication:
Communicates well both verbally and in writing, creates accurate and punctual reports, delivers presentations, shares information and ideas with others, and has good listening skills.

Problem Solving:
Identifies problems, involves others in seeking solutions, conducts appropriate analyses, searches for best solutions; responds quickly to new challenges.

Work Environment:
May work in a variety of environments including professional offices, clinics, hospitals, or outpatient facilities. They spend much of their time on their feet, actively working with patients.

Physical Demands:
While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands to finger, handle or feel objects, tools or controls, as well as lift when necessary. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move objects up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision and the ability to adjust focus. The employee must also have the ability to handle stressful situations.

Travel:
Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.

Position Overview

The Revenue Cycle Manager is a key member of the MBHC administrative team. They are responsible for the oversight and execution of the entire revenue cycle for a diverse payor mix. They will ensure accurate billing, claims processing, payor relations, and strategic growth planning. The Revenue Cycle Manager will also have a participating role in fostering a positive and collaborative work environment.

Specific Responsibilities

• Critical to understand, fully believe in, and be responsible for conducting MBHC’s mission and vision.
• Oversee the full revenue cycle management process, including patient registration accuracy, insurance verification, charge capture, claim submission, payment posting, denial management, and accounts receivable follow-up.
• Supervise, manage, and mentor the revenue cycle team in accordance with policy and identified need for professional development. This includes but is not limited to: scheduling, supervision, regular performance evaluations, goal setting, constructive feedback, corrective action, performance improvement planning, and individualized support.
• Prepare and submit clean claims to the appropriate payors. This may include state contracts, commercial insurance, Medicaid, Medicare, and out-of-network payors.
• Ensure accuracy and compliance with payor-specific guidelines, coding, and documentation requirements.
• Monitor and follow up on submitted claims to ensure timely payment and resolve any issues related to denials or rejections.
• Analyze revenue cycle management reports and key performance indicators to optimize financial performance and identify trends or issues in billing processes.
• Review and verify patient insurance benefits, collect and process co-pays, monitor deductibles to adjust billing accordingly, and communicate out-of-pocket costs to patients.
• Set up and maintain billing systems and payor profiles within the EMR, practice management systems, and other related platforms.
• Ensure all systems reflect current CPT, ICD-10, HCPCS codes, and payor requirements.
• Document billing activities, claim statuses, and payor communications clearly and consistently.
• Support internal audits and external reviews with complete and accurate billing documentation.
• Identify and implement process improvements that enhance billing accuracy, speed, and regulatory compliance.
• Understand, remain informed, implement, and adhere to all current federal, state, accreditor, licensure, payor, or internal policies, procedures, and protocols applicable to billing operations.
• Collaborate with clinical and administrative teams to ensure services are properly documented and charges are captured in real-time.
• Conduct revenue cycle-related staffing decisions, recruitment, and retention strategies.
• Promote a culture of safety and continuous improvement by leading initiatives to improve the workplace.
• Provide ongoing needed or required training and education to staff, as assigned.
• Support leadership in future planning and initiatives for network and revenue growth.
• Participate in payor contract discussions, negotiations, onboarding, and performance analysis, as assigned.
• Build and maintain effective relationships with payor representatives to resolve issues.
• Complete required competencies and meet individualized performance goals, as assigned.
• Ensure identified facility or department metrics and key performance indicators are achieved.
• All other duties as assigned.

Education and Experience

• Associate or Bachelor’s degree in Healthcare Administration, Finance, or related field preferred; a high school diploma or equivalent required.
• A minimum of 3 years of experience in medical billing and revenue cycle management is required.
• A minimum of 1 year of experience in a behavioral healthcare setting is required.
• A minimum of 1 year of experience in a leadership role is required.
• Strong knowledge of commercial insurance, Medicaid (Michigan), Medicare, and out-of-network billing procedures required.
• Proficiency in using billing software and EMR systems required.
• Understanding of RCM best practices and metrics.
• Competency and experience with CPT, ICD-10, and HCPCS coding specific to behavioral health.
• Strong analytical and problem-solving skills, verbal and written communication skills, and organizational skills with the ability to prioritize workload and meet deadlines.
• Excellent interpersonal and conflict resolution skills with ability to work effectively in a time environment across all departments.
• Understanding of diverse cultures and gender-specific issues and the ability to incorporate needs of gender and culturally diverse groups into the organization.
• Exhibits excellent customer relation skills as evidenced by supportive and constructive communication with all contacts including coworkers, patients, stakeholders, payors, contractors, visitors, families, and referral sources.

Competencies

Customer Service:
Demonstrates concern for meeting internal and external customers’ needs in a manner that provides satisfaction for the customer within the resources that can be made available.

Impact and Influence:
Works effectively with and through others including those whom there is no formal authority over.

Project Management:
Coordinates the diverse components of the project by balancing scope, time, cost, and quality.

Communication:
Communicates well both verbally and in writing, creates accurate and punctual reports, delivers presentations, shares information and ideas with others, and has good listening skills.

Problem Solving:
Identifies problems, involves others in seeking solutions, conducts appropriate analyses, searches for best solutions; responds quickly to new challenges.

Work Environment:
May work in a variety of environments including professional offices, clinics, hospitals, or outpatient facilities. They spend much of their time on their feet, actively working with patients.

Physical Demands:
While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands to finger, handle or feel objects, tools or controls, as well as lift when necessary. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move objects up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision and the ability to adjust focus. The employee must also have the ability to handle stressful situations.

Travel:
Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.